Our Policy

We kindly request a minimum of 24 hours’ notice for any appointment changes or cancellations. Cancellations made between 24 hours and 1 hour before your scheduled appointment will incur a 50% service fee. Last-minute cancellations or missed appointments (no-shows) will be subject to a 100% service charge.

Cancellation

Please let us know as soon as possible if you are running late for your appointment. Depending on your arrival time, we may need to adjust or shorten your service to accommodate our schedule. If we do not hear from you within 15 minutes of your scheduled appointment time, your appointment may be considered a no-show and a 100% cancellation fee will apply.

Lateness

We are happy to offer a complimentary nail fix within 7 days of your original service. If you experience any issues with your nails during this period, please don’t hesitate to contact us to arrange a repair. Please note that design changes or alterations are not included in the complimentary fix.

We do not provide complimentary fix for clients under the age of 12.

Fix

Refund

Please note that all services are final upon payment. Once a transaction has been processed, we are unable to offer refunds.

Deposit

We kindly require a $30 deposit for all new client bookings. An invoice will be sent to your email once your appointment has been scheduled. The deposit will be applied toward your total service cost at the time of your visit.

We appreciate your understanding and look forward to welcoming you soon!